Frequently Asked Questions

HAPA is Tanzania's leading event space and vendor booking platform. We connect event organizers with verified properties and service providers, making it easy to plan and execute successful events. From weddings and corporate events to birthday parties and conferences, HAPA simplifies the entire booking process.

Creating an account is simple:

1. Click "Sign Up" in the top right corner
2. Enter your name, email, and create a password
3. Verify your email address
4. Complete your profile with additional details

You can also sign up using your Google or Facebook account for faster registration.

Yes! Creating an account and browsing properties and vendors is completely free for customers. You only pay for your bookings. For property owners and vendors, we offer various subscription plans with different features to help grow your business.

To make a booking:

1. Browse or search for your desired property/vendor
2. Check availability for your preferred dates
3. Click "Book Now" and fill in the booking details
4. Review and confirm your booking
5. Make payment to secure your reservation

We accept multiple payment methods:

• HAPA Wallet (fastest, no fees)
• Mobile Money (M-Pesa, Tigo Pesa, Airtel Money)
• Credit/Debit Cards (Visa, Mastercard)
• Bank Transfer

To list your property:

1. Register as a Property Owner
2. Choose a subscription plan
3. Fill in your property details
4. Upload high-quality photos
5. Submit for verification
6. Once approved, your listing goes live!

We welcome various event service providers including:

• Caterers and Food Services
• Photographers and Videographers
• DJs and Entertainment
• Decorators and Florists
• Event Planners
• Equipment Rentals
• And many more!